top of page

Help Center

You Asked, We Answered

It’s important to us that our customers feel fully informed and confident when working with us. That’s why we’ve made an extensive list of past customers’ questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.

Builder And Client Inspecting Roof Damage.jpg

FAQ

 Do you have customer referral program?
YES

What types of roofing services do you offer?

We provide a wide range of roofing services including residential and commercial roof repairs, installations, emergency tarp services, and roof estimates.

How can I get an estimate for my roofing project?

You can request an estimate by contacting us through our website, phone, or email. We offer free, no-obligation estimates following a thorough inspection of your roof.

Are you licensed and insured?

Yes, our company is fully licensed and insured to provide roofing services, ensuring both quality workmanship and protection for our clients.

​

How long will my roofing project take to complete?

The duration of a roofing project depends on the size and complexity of the job. We strive to complete all projects in a timely manner, with minimal disruption to your daily activities.

What roofing materials do you use?

We use a variety of high-quality materials suited to your specific roofing needs and budget, including asphalt shingles, metal roofing, tiles, and flat roof materials.

​Do you offer a warranty on your roofing work?

Yes, we provide a warranty on both materials and labor. The details of the warranty will vary depending on the specific project and materials used.

​​How do I know if my roof needs repairs or a replacement?

Signs that your roof may need repairs or a replacement include visible damage, leaks, missing or damaged shingles, and an aged or worn appearance. We recommend scheduling an inspection to assess your roof's condition.

 

​Can you assist with insurance claims for roof repairs?

Yes, we offer claim assistance to help you navigate the insurance process and ensure you receive the coverage you deserve for roof repairs due to damage.

​What should I do to prepare for a roofing installation or repair?

We recommend securing loose items in your attic, clearing vehicles and valuables from the work area, and ensuring pets and children stay safely away from the construction zone.

How often should my roof be inspected?

We recommend having your roof inspected at least once a year, or after any major weather event like a storm, to ensure it remains in good condition and to address any issues promptly.

What if I am not satisfied with ROBBOND ENTERPRISE?
We strive to ensure all our clients are completely satisfied with our work. If you have any concerns or are not satisfied with the job performed, please contact us immediately. We are committed to resolving any issues. We offer a follow-up service to assess and rectify any problems to ensure your satisfaction with our work. Your peace of mind is our top priority.

bottom of page